I want to turn
the knowledge and
skills I’ve built up into reality
and launch
a new flagship product
into the world.
- Sales Engineering Dept.
- Joined in 2005
Please tell us about your current job responsibilities. I am in charge of designing a wide range of facilities, from powder-handling equipment to distillation plants. I also handle customer relations as a sales representative.
As the name “Sales Engineering Department” suggests, in my department each person works both in sales and in equipment design, and each of us has our own assigned customers.
The purpose of this is to eliminate communication errors between sales and design, and to improve the accuracy of our work, as well as to respond quickly to any questions or requests from customers.
People’s work balance differs depending on whether they originally came from a technical role or from sales, and in my case the main focus is on engineering.
I am responsible for facility design that reflects customer requirements, preparing specifications and manufacturing documents, and attending on-site test runs of completed facilities.
What do you find rewarding about this job? Turning my own ideas into reality and solving customers’ problems.
Our products are not mass-produced on a line; they are custom-made to meet each customer’s needs.
This means we are always designing new facilities.
To find solutions to the issues our customers face, I exchange ideas with my manager and sales staff, then verify them with calculations and other means to check whether they are feasible.
I get excited every time as we clear each issue one by one and the specifications of the facility gradually take shape.
Then the design we carefully examined is approved by the client and, a few months later, completed as a real piece of equipment.
The joy of seeing it actually operate is the ultimate reward for an engineer.
What has been the most difficult thing since joining the company? Learning an enormous amount of knowledge on the job, from materials and machining know-how to structural mechanics and thermodynamics.
Even when you simply say “design and drafting,” the knowledge required is countless: material properties, machining methods, structural mechanics, thermodynamics, unit operations, control, and mechanical drafting.
I learned most of these on site, so acquiring the necessary knowledge was a real challenge.
Also, if there is even a single mistake in a drawing, the manufacturing process is delayed, and reviewing the design or remanufacturing takes extra time and cost.
If it happens after delivery, it naturally becomes a complaint.
I am always under the pressure that “not a single mistake is allowed.”
What would you like to take on in the future, and what are your future goals? While being involved in new product development, I want to pass my experience on to the next generation.
I feel it is my mission to pass down the knowledge and skills I have accumulated to the next generation and to take a leading role in the Sales Engineering Department.
As an engineer, I also have a strong desire to develop a new core product that can stand alongside our existing vibrating mills and vibrating dryers.
In this job, there is always something to learn, and an unyielding desire for improvement and perseverance are essential.
I hope that those who will work at our company in the future will also stay interested in the tasks they are given and maintain an attitude of continuous learning.